Associate, Tax Reporting&Compliance II with German

For Our Client – BNY Mellon – a leading provider of financial services-  we are searching for Talents for position of Associate, Tax Reporting& Compliance II with German.

Place of work: Wrocław

Model of work: Hybrid

Your responsibilities would be to:

• Maintain oversight and awareness of all tax related service and satisfaction indicators; identify areas of concern and opportunities for improvement, agree action plan and timeframes with the client and your team leader and deliver on this plan
• Handles all tax related queries from the client and provides full-scope and high-quality replies to queries by anticipating client39s further questions and by performing in-depth investigations; such queries can come either directly from the client or from client representatives in different locations. These queries can either be over the phone, by email or using different BNY Mellon systems
• Assist clients in the documentation management, by pre-filling required documentation – if applicable/authorised – and monitoring the processing of these documents
• Analyse reclaim reports and pro-actively advises clients of outstanding issues and status
• Actively participate to and/or pro-actively organize conference calls with clients on specific issues when necessary
• Performs monthly "Health Check" calls for their assigned clients and provides a written summary of issues, discussion points and relevant action tracking to the client and team leader
• Monitor query turnaround time and provide reporting on these to management. Seek necessary information to respond to the query, assess risk and prioritize accordingly
• Ensure all relevant procedures are up-to-date, suggest and make changes where appropriate

Our requirements: 

• 2-3 years of total work experience (financial or tax knowledge is not required)
• Pro-client attitude is a must (previous client-facing experience would be an asset)
• Good knowledge of German language and fluent English
• MS Office knowledge is a must
• Solid communication skills and decision-making capabilities

You will receive: 

• Full time contract of employment
• City Centre locations close to main railway station and flexible working arrangements
• Flexible benefits package, including life and medical insurance, health screening, fitness discount programme, employee assistance program
• Award-winning Wellbeing Program supporting you with your unique health and wellbeing needs
• Pension scheme
• On-site childcare and a parental buddy programme
• Exciting opportunities for career and global mobility
• Diverse and inclusive environment
• Employee Referral Program
• Recognition programmes
• A multitude of opportunities to get involved in charity projects and Employee Resource Groups (ERGs)

What you need to do now

If you39re interested in this position please send your cv directly to [email protected] 

Hays Poland sp. z o.o. is an employment agency registered in a registry kept by Marshal of the Mazowieckie Voivodeship under the number 361.